SportSubs Terms & Conditions

This website is property of Expeed Technology Pty Ltd trading as Sport Subs
ABN: 94 110 845 415

The information contained on this website is provided by Sport Subs in good faith. The information is believed to be accurate and current at the date the information was placed on this website.

None of Sport Subs, its related bodies corporate, any of their directors, officers or employees makes any representation or warranty as to the reliability, accuracy or completeness of the information contained on this website (including in relation to any products or services) except for representations and warranties that are implied into these Terms and Conditions by law. Sport Subs makes no warranty that the website or any products or services advertised on the website will meet your requirements, or that the website will be uninterrupted, timely, secure or error free.

No advice or information, whether oral or written, obtained by you from or through this website creates any warranty not expressly made in these Terms and Conditions.

Information on this website relating to products and services has been prepared in accordance with Australian law for the supply of goods and services in Australia only. This information may not satisfy the laws of any other country. To the extent that it does not satisfy the laws of the country in which you reside or from which you are accessing this website, it is not directed at you and cannot be relied upon by you and you are unable to order any goods from this website. If you do, you agree to indemnify Sport Subs for any losses; costs, expenses or damages Sport Subs may suffer as a consequence

ORDERING

Customer may order the products and services from Sport Subs by completing and submitting the order form on our website. In placing an order, Customer agrees to be bound by these Terms and Conditions.

How to buy:

• Place your order on our website;
• Print or save your receipt order for your records;
• You will receive an automated confirmation email from Sport Subs. Please do not reply, it is an automated response to your order;
• Please make a payment according to the amount quoted in the invoice. The goods ordered from Sport Subs must be prepaid and funds are cleared before we despatch the products.

PRICING INFORMATION

All goods and services attract the Australian Federal Government Goods and Services Tax (GST) of 10%. The prices shown for products include postage and handling and GST, and the total GST paid is shown in the Tax Invoice. All monetary values shown on this site are Australian Dollars (AUD). Additional charges may be applied by the relevent sporting organisation for international orders.

All prices on Sport Subs are for on-line purchases only and will not be matched at a retail location. It is possible from time to time that some product prices may differ between on-line and other retail outlets for varying reasons.

Prices are subject to change without notice. Errors or omissions are acceptable.
Photographs and graphics are used for representational purposes only and may not be the exact product or configuration as described.

REFUND POLICY:

No refunds will be provided, unless specified by Fair Trading Legislation. Refunds must be claimed within 7 days from the date of purchase. All products refunded must be in original condition including packaging. Any products returned may incur up to a 20 % restocking fee. All cost incurred in returning the product to Sport Subs for repair, replacement or credit are the customer’s responsibility.

• Customer must notify us and obtain RA (return authorisation) before any products are returned.
• A copy of original invoice must be sent with the goods.
• An RA doesn’t guarantee credit, repair or replacement. It is just an authorisation to return products to us.
• Please check the specifications and compatibility of the products being ordered to ensure they are what you want as we do not sell goods on a trial basis.

• We do not refund or credit for incorrect purchase.
• No credit is available for any freight paid.
• RA is valid for 7 days only.
• If you receive a product that appears to have been ‘Damaged in transit”, that is damaged in transit from Sport Subs to you, you should refuse to accept delivery of the goods and notify us immediately.

If Sport Subs is warned from delivering the products because of any act of God, industrial dispute, lock-out, fire, flood, war, transport delays or any other cause beyond its control then it shall be entitled at its option to either extend the time for delivery until a reasonable period after such cause has ceased or to cancel the sale and in neither case shall the customer have any claim for loss or damage against Sport Subs.

PAYMENT OPTIONS

Payments are made by credit/debit card only. All payments are made via our “Gateway Provider”, Stripe (https://stripe.com); it is they who will contact the card issuer and request payment in real time and will either charge or reject the charge at the end of the checkout process. Should the payment be rejected the Customer will be advised as to the reason given by your card issuer for the rejection – neither Expeed nor the Gateway Provider make any determination as to your ability to make payment or financial worthiness, save for required fraud-checking and all charge results that are shown are that as determined by the card issuer

When making payment, the Customer will either pay for the product in full, or elect (in some, but not all cases) to pay on a payment plan. When opting for a payment plan, the Customer will be advised of the payment interval dates and amounts. The indicated amount will be charged to the same card used for the initial payment on those interval dates. If the Customer becomes aware that the payment cannot be made on the specified interval date, they should contact the Club concerned to advise them and make alternative payment arrangements.

The Gateway Provider is solely responsible for storing and processing of card details, and at no point do Sport Subs, the Club or any staff of either party get to see card details in full. At no point do card details entered on the Website get transmitted through or stored on the web servers of Sport Subs or the Club. Our Gateway Provider will issue Sport Subs with an encrypted “token” to represent the card details they have stored for the Customer’s card, and it is this token that Sport Subs refer to in all communications with the Gateway Provider. Masked details of the cards that the Gateway Provider has stored for Customer will be displayed in the MyAccount section of the Website, where the Customer can manage those cards and the purpose(s) for which they are used.

CHANGES TO TERMS

Each order is bound by the terms and conditions current when the order is placed. Sport Subs may change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you places an order. All purchases under this website and these terms and conditions are subject to the laws of South Australia, Australia

LIMITATION OF LIABILITY AND DELIVERING OF ORDERS

Sport Subs will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from your use or your inability to use this website or for the cost of procurement of substitute products or services or resulting from any products or services purchased or obtained or messages received or transactions entered into through this website or resulting from unauthorised access to or alteration of your transmissions or data or of any information contained on this website, including but not limited to, damages for loss of profits, use, data or other intangible, even if Sport Subs has been advised of the possibility of such damages.

All prices on Sport Subs are for on-line purchases only and will not be matched at a retail location. It is possible from time to time that some product prices may differ between on-line and other retail outlets for varying reasons.

Prices are subject to change without notice. Errors or omissions are acceptable.
Photographs and graphics are used for representational purposes only and may not be the exact product or configuration as described.